Terms and Conditions

 

These terms and conditions govern the sale of products from Cyclone Studios to customers in Australia. By purchasing Products from our Website, you agree to be bound by these terms and conditions.

1. Product Information: We make every effort to accurately display the colours and details of our Products on the Website. However, we cannot guarantee that your device's display accurately reflects the colours of the Products.

2. Orders: By placing an order on our Website, you are making an offer to purchase the selected Products at the price stated on the Website, subject to these terms and conditions. All orders are subject to availability and confirmation of the order price.

3. Price and Payment: The prices of our Products are listed in Australian Dollars (AUD). We reserve the right to change the prices of our products at any time without prior notice. Payment for all orders must be made in full at the time of placing the order. We accept payment via Shopify Payments, PayPal, or any other payment method available on our Website.

4. Shipping and Delivery: Cyclone Studios takes all care in the preparation and packaging of items for shipping to customer. We aim to dispatch all orders within 2-8 business days of receiving payment. Shipping costs will be calculated and displayed at checkout. We use reputable shipping carriers to deliver our products, but we cannot guarantee delivery times or be held responsible for delays caused by the shipping carrier. Customer is responsible for the condition of goods from point of dispatch.

5. Returns and Refunds: We accept returns and offer refunds or exchanges for defective or damaged products within 30 days of delivery. Returns are not accepted for: a. Change of mind; and/or b. if the product is unfit for its intended purpose.

To initiate a return, please contact us with your order details and the reason for the return. Refunds will be issued to the original payment method used for the purchase. 

6. Intellectual Property: All intellectual property rights in the products and content on the Website are owned or licensed by us. You may not reproduce, distribute, or create derivative works of the products or content without our prior written consent.

7. Limitation of Liability: To the extent permitted by law, we exclude all liability for any indirect, incidental, special, or consequential damages arising out of or in connection with the purchase or use of our products, including but not limited to loss of profits, loss of revenue, loss of data, or loss of business opportunity.

8. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

9. Amendments: We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these terms and conditions periodically for changes.

10. Contact Information: If you have any questions about these terms and conditions, please contact us at danielle@cyclonestudios.com.au.

By placing an order on our Website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

These terms of sale are effective the 25th April 2024.